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Is the invitation to private contacts customisable?

When you invite a private contact, it could be beneficial to customise the invitation email to fit the situation of the private contact. Normally, the private contact will receive the invitation email set in your company account, but there is a way to customise the experience of private users.

When you automatically add private contacts linked to your account to a separate ‘private’ company account of which one of your team members is the admin, this admin can then edit the invitation email via the Company Settings (the template for this is called “Invitation mail for potential new user” and can be found under ‘Email Settings’).

If you wish to have such a private company account set up for your company, please get in touch with our team – this is something which needs to be set up on platform level.

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